Privacy Policy

VoiceRaptor Communications is serious about protecting any information we receive from our customers and visitors. We are committed in ensuring that your privacy is protected. VoiceRaptor Communications does not collect any information unless given to us by you or by use of contracted services. VoiceRaptor Communications may change this policy from time to time by updating this page. Please feel free to check this page at any time for updates to our Privacy Policy. Last update occurred in September 2024.

VoiceRaptor Communications collects the following information:

• Business contact information including name, phone number(s), email address, business address.
• Payment information including billing address, account number, security code, expiration date.
• Porting information which includes all phone numbers for porting, company contact information of authorized individual, account information of current service provider.
• Correspondence information which includes email, phone calls, service requests and other information received from daily business activities.
• Phone service information is collected by VoiceRaptor Communications from customers as they use the services provided. This may include phone numbers (source and destination) of incoming/outgoing calls, voicemails left by inbound callers until deleted by customer. Extensions configured and forwarded phone numbers until redirected by customer.

VoiceRaptor Communications does not sell collected information nor does VoiceRaptor Communications provide collected information to any businesses or individuals that are not VoiceRaptor Communications employees. Since our customers are business entities, most information is not considered personal in nature. Some jurisdictions may qualify some of the material collected as personal. Information collected on this website is not associated with any personal identifiable information.

VoiceRaptor Communications strives to maintain a high level of security to ensure your information is secure. All servers and electronic equipment are hosted in a Tier 4 security which makes physical access to equipment extremely difficult. Electronic and business procedures are designed to safeguard all information. But in the real world, no security measure is perfect. VoiceRaptor Communications therefore cannot guarantee the security of personal information and does not assume responsibility for unauthorized access to or any use of personal information under our control.